Terms & conditions
Effective 26 September 2026
The terms on which we sell to you.
Who you are buying from
Back2Ground is an unknown series. The seller’s registered details are printed on the invoice that travels with every order. For anything about an order, write to [email protected].
Prices
Prices on this website are in US dollars and include tax. You are charged in US dollars; your card issuer may add its own foreign-currency fee. The price you pay is the price shown at checkout.
Your order
Placing an order is an offer to buy. The contract is formed when we confirm your payment. We may decline an order if an item has sold out or was priced in error; if we do, you are refunded in full.
Product information
We describe and photograph every product as accurately as we can. Colours may appear slightly different on different screens.
Returns, refunds and cancellation
See our returns & refunds and cancellation policies, which form part of these terms.
Your statutory rights
Nothing in these terms limits the rights the law where you live gives you as a consumer.
Disputes
Tell us first: most problems are settled by one message. If one is not, it can go through our complaints process.